Paying Your Bill

We offer many different ways to make payments. While most of the ways are free, some do incur a small processing fee. 

Explore the two different options below to help you find the best and most convenient way for you to pay your bill. 


How Would You Like to Pay?


  • Make your payment with your checking account, ATM Debit card, American Express, MasterCard, Discover card or Visa.

    Make a Payment

    This service uses a third party payment processing vendor. 

  • Payments for Paperless Billing Customers.
    Make a one-time payment or set up recurring automatic payments using your checking account.

    Make a Payment

Where Would You Like To Pay?


  • Make your payment with your checking account, ATM Debit card, American Express, MasterCard, Discover card or Visa.

    Make a Payment

    This service uses a third party payment processing vendor.

  • Authorized Payment Agents

    Click the button below for a complete list of authorized payment locations near you. Please only use authorized payment agents. Paying using other services may result in delays in posting your payments. There is no fee for this service*.

    *Important: To locate authorized payment locations that do not charge a convenience fee, within the  Biller Search box you must input Liberty Utilities and select your State from the dropdown menu. 

    Find an Authorized Payment Center

     

  • *Temporarily closed due to Covid-19
    Come see us in person and one of our Customer Care representatives will be pleased to assist you.  Location and hours of operation are listed below. 

    Vandalia

    Primary Walk-in Center

    Customer Service Hours

    Liberty Utilities
    500 Mattes Ave.
    Vandalia, IL 62471

    Walk in closed
    Drop box available for payments
    Walk-in
    Mon - Fri 8:00 AM - 4:00 PM
    Closed for lunch 12:30PM-1:00pm
    Phones
    Mon - Fri 8:00 AM - 6:00 PM

    Other Locations

    Customer Service Hours

    Liberty Utilities
    611 N Main St
    Harrisburg, IL 62946

    Walk in closed
    Drop box available for payments
    Walk-in
    Mon - Fri 8:00 AM - 4:00 PM
    Phones
    Mon - Fri 8:00 AM - 6:00 PM

    Liberty Utilities
    32097 State Rt. 4
    Girard, IL 62640

    Walk in closed
    Drop box available for payments
    Walk-in
    Mon - Fri 8:00 AM - 4:00 PM
    Phones
    Mon - Fri 8:00 AM - 6:00 PM

  • Please return the lower portion of your statement along with a check or money order in the envelope provided with your bill and mail to:

    Liberty Utilities – Illinois
    PO Box 75658
    Chicago IL  60675-5658

  • Call us if you have any questions or if you wish to make an automated bill payment by phone. Payments can be made by credit card, ATM debit card or checking account.

    1-855-872-3242

Things To Keep In Mind: 

View transaction fees and payment process information.

 View Table