We offer many different ways to make payments. While most of the ways are free, some do incur a small processing fee.
Make your payment with your checking account, ATM Debit card, American Express, MasterCard, Discover card or Visa.
This service uses a third party payment processing vendor.
Payments for Paperless Billing Customers.
Make a one-time payment or set up recurring automatic payments using your checking account.
Make your payment with your checking account, ATM Debit card, American Express, MasterCard, Discover card or Visa.
This service uses a third party payment processing vendor.
Authorized Payment Agents
Click the button below for a complete list of authorized payment locations near you. Please only use authorized payment agents. Paying using other services may result in delays in posting your payments. There is no fee for this service*.
*Important: To locate authorized payment locations that do not charge a convenience fee, within the 
Biller Search box you must input Liberty Utilities and select your State from the dropdown menu.
Find an Authorized Payment Center
*Temporarily closed due to Covid-19
Come see us in person and one of our Customer Care representatives will be pleased to assist you. Location and hours of operation are listed below.
Vandalia
Primary Walk-in Center
Customer Service Hours
Other Locations
Customer Service Hours
Please return the lower portion of your statement along with a check or money order in the envelope provided with your bill and mail to:
Liberty Utilities – Illinois
PO Box 75658
Chicago IL 60675-5658
Call us if you have any questions or if you wish to make an automated bill payment by phone. Payments can be made by credit card, ATM debit card or checking account.
1-855-872-3242