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When you need a helping hand…Liberty is here for you.

At Liberty, serving our customers is more than providing safe, reliable energy and water services. It’s also about volunteering in the communities we serve.

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Trouble paying your bill?

Our experienced Customer Service Representatives are ready to help you get your service started, help you pay a bill, or answer questions about your Liberty services.

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News & Information

Visit Liberty Connections

Your home for stories, news, and information from Liberty's Central Region. You'll also find archived features and learn how Liberty serves our communities.
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Illinois gas rate update to support infrastructure investments

On October 31, 2024, the Illinois Commerce Commission (ICC) approved new general rates for Liberty’s Illinois gas customers. New rates went into effect on November 15, 2024.  
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Local cooling centers open to the public

With temperatures rising as we head into summer, a number of area cooling centers have been opened to provide relief for those in need. For a full list of centers, visit the National Center for Healthy Housing. 
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Dig safely

Dangerous utility lines can be right beneath your feet. Call 811 before you dig.      
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Equipment rebates

Click below to learn about rebates on new, natural gas appliances. 
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Account login & bill details
Account login & bill details

Understanding your bill is an important first step toward managing your utility costs.
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Honoring our veterans
Honoring our veterans
Learn about all the ways we honor the brave men and women who fight for our freedom.
Smart energy use
Smart energy use

Learn how to cut your energy use  and your energy costs.
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Emergencies

For emergencies call  1-855-644-8134

We strive to provide reliable service, but emergencies can happen at any time. Keep track of outages and learn what to do in an emergency.

What To Do