You can make a one-time payment using a credit online by clicking here or over the phone 24/7 at 1-855-872-3242, option 2. 

ATM Debit Card, Discover Card, Visa, Mastercard and now American Express are accepted.

Options for paying with your checking account:

• Mail your payment to us
  Return the lower portion of your bill, along with a check or money order, in the envelope provided with your bill and mail it to:

  Liberty Utilities – Illinois
  PO Box 75658
  Chicago IL  60675-5658 

  No cash, staples or paper clips please.

Authorized Payment Agents 
Click the button below for a complete list of authorized payment locations near you. Please only use authorized payment agents. Paying using other services may result in delays in posting your payments. There is no fee for this service*. 

*Important: To locate authorized payment locations that do not charge a convenience fee, within the Biller Search box you must input Liberty Utilities and select your State from the dropdown menu. 

 Find your local payment location

Many dual health plans from UnitedHealthcare include a Utility Bill Credit. This payment option can be used for in-person payments at Walmart stores. Please call the toll-free number printed on the back of your UnitedHealthcare card if you experience issues using the card to pay your Liberty bill. 

• Make a one-time payment with a credit card, debit card, or checking account
  You can make a one-time payment using a credit card, debit card or a checking account online by clicking here. ATM Debit Card, Discover Card, Visa, Mastercard and now American Express are accepted.
  
  

• Use your bank’s online bill payment service 
  Most banks and credit unions offer bill payment services to their customers. "Liberty Utilities" can be set up as a Payee in the system. Contact your financial institution for more information. 

NOTE: If you use your bank's bill pay service, please verify they have the correct mailing address. All payments sent to the wrong location will be returned. The sender will be responsible to resend payment to the correct address, causing a delay in payments being posted in a timely manner. This could result in late fees being assessed on the customer's account. 

Click the button below for a complete list of authorized payment locations near you, including all Walmart stores.

Attention customers paying with UnitedHealthcare Dual Health Plan: Please call the toll-free number printed on the back of your UnitedHealthcare card if you experience issues using the card to pay your Liberty bill.   

Please only use authorized payment agents. Paying using other services may result in delays in posting your payments. There is no fee for this service*. Be sure to input your state in the "Location Search" box. Be sure to input your state in the "Location Search" box.

 Find your local payment location

 *Important: To locate authorized payment locations that do not charge a convenience fee, within the Biller Search box you must input Liberty Utilities and select your State from the dropdown menu.

Liberty Walk-in Center

136 E Dean St
Virden, IL 62690

Walk in closed
Drop box available for payments

Mail your payment to us
Return the lower portion of your bill, along with a check or money order, in the envelope provided with your bill and mail it to:

Liberty Utilities – Illinois
PO Box 75658
Chicago IL  60675-5658 

No cash, staples or paper clips please.

For security purposes, our customer service representatives are not able to take payments over the phone. Customers wishing to pay over the phone using a credit card (Visa, Mastercard, Discover & American Express) or debit card can call us 24/7 at 1-855-872-3242 and select option 2 to make a payment. You will be redirected to our secure payment line.